Your package should include the Kynvale trainer components needed for the model or bundle you ordered.
What to do
- Open the package carefully and keep all packaging until you confirm every part is present.
- Compare the parts you received with the product insert or order details.
- Check for any visible damage before first use.
- If anything is missing, contact support with photos of the package and contents.
Trust and safety note: Use the trainer only in a safe practice space. If any part looks damaged, loose, jammed, or unstable, stop using it and contact support before continuing.
Official Kynvale links
Before contacting support
If you need support, send your order number, clear photos, and a short video if the issue involves movement, reset action, or instability.
Next step: View the Kynvale Tee Popper
Related articles
- What should I do if a part is missing?
- What information should I include when contacting support?