If a message claiming to be from Kynvale seems suspicious, do not click links or share payment details until you verify it.
What to do
- Check the sender address and spelling carefully.
- Do not provide passwords, full card numbers, or verification codes.
- Forward a screenshot or details to Kynvale Support for review.
- Use the official Kynvale website or Help Centre to contact support directly.
Trust and safety note: For payments, discounts, or Dugout Club questions, use official Kynvale emails and keep cancellation confirmations. Never share full card details.
Official Kynvale links
Before contacting support
For payment or Dugout Club support, write from the checkout email and include only the details needed to identify the order. Do not send full card details.
Next step: Contact Kynvale Support
Related articles
- What payment methods does Kynvale accept?
- How do I contact Kynvale Support?