Kynvale’s current return policy allows eligible returns or exchanges to be initiated and posted within 30 days of delivery or receiving the order.
What to do
- Check your delivery date to confirm you are within the 30-day window.
- Keep the product in original packaging and new or undamaged condition when required.
- Email support@kynvale.com before sending anything back.
- Use tracked shipping if support instructs you to return the item.
Trust and safety note: Check the official return policy before sending anything back. Eligibility depends on timing, item condition, packaging, and support review.
Official Kynvale links
Before contacting support
For a return or damage request, include the order number, delivery date, product photos, packaging photos, and the reason for the request.
Next step: Read return policy
Related articles
- How do I start a return?
- Do returns receive store credit or a cash refund?