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Why was I charged for The Dugout Club?

A Dugout Club charge can occur when the complimentary trial period ends and the subscription renews monthly.

What to do

  1. Check the subscription email for the trial and renewal information.
  2. Confirm whether the charge matches the subscription amount.
  3. Cancel the subscription if you do not want future renewals.
  4. Contact support if you cannot find the subscription or believe the charge is incorrect.
Trust and safety note: For payments, discounts, or Dugout Club questions, use official Kynvale emails and keep cancellation confirmations. Never share full card details.

Official Kynvale links

Before contacting support

For payment or Dugout Club support, write from the checkout email and include only the details needed to identify the order. Do not send full card details.

Next step: Contact Kynvale Support

Related articles

  • How much does The Dugout Club cost after the trial?
  • Can a charged Dugout Club payment be refunded?