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How do I start a return?

Updated

To start a return, email Kynvale Support at support@kynvale.com with your order details before sending the item back.

What to do

  1. Include your order number and checkout email.
  2. Explain the reason for the return.
  3. Attach clear photos of the item and packaging if requested or relevant.
  4. Wait for support instructions before shipping the return.
Trust and safety note: Check the official return policy before sending anything back. Eligibility depends on timing, item condition, packaging, and support review.

Official Kynvale links

Before contacting support

For a return or damage request, include the order number, delivery date, product photos, packaging photos, and the reason for the request.

Next step: Read return policy

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