If the trainer moves during practice, stop and check whether the surface, swing force, or setup position is causing instability.
What to do
- Move the trainer to a flatter, more stable surface.
- Confirm all visible parts are secure.
- Use controlled swings rather than maximum-force swings while testing.
- Contact support if the trainer still moves in a way that seems unsafe or faulty.
Trust and safety note: Use the trainer only in a safe practice space. If any part looks damaged, loose, jammed, or unstable, stop using it and contact support before continuing.
Official Kynvale links
Before contacting support
If you need support, send your order number, clear photos, and a short video if the issue involves movement, reset action, or instability.
Next step: Contact Kynvale Support
Related articles
- What safety checks should I do before the first swing?
- What should I avoid to prevent damage?